Welcome to Next Step Tree Removals. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.
General Information
Next Step Tree Removals provides professional tree removal, pruning, stump grinding, and related arborist services across Melbourne and surrounding areas. These Terms apply to all visitors, clients, and users of our website and services.
Services
All services provided by Next Step Tree Removals are carried out by trained professionals. While we take every precaution to ensure safety and quality, certain risks are inherent in tree removal and pruning. Clients acknowledge that these risks exist and agree to allow work to proceed at their own discretion.
Quotes and Pricing
All quotes provided are valid for 30 days from the issue date.
Prices are based on the information provided at the time of quoting. Any changes in site conditions or additional work requested may result in a revised quote.
Payment terms will be clearly stated on the invoice.
Payment Terms
Payment is due upon completion of the job unless otherwise agreed in writing.
We accept payments via cash, bank transfer, or other approved methods.
Late payments may incur additional charges.
Cancellations
If you need to cancel or reschedule a service, please provide at least 24 hours’ notice. Failure to do so may result in a cancellation fee.
Liability
Next Step Tree Removals holds full public liability insurance. However, we are not responsible for:
Damage to underground utilities or structures not disclosed prior to work.
Natural occurrences or events outside our control (e.g., weather delays).
Clients are responsible for ensuring access to the property and for obtaining any required council permits unless otherwise arranged.
Safety
For safety reasons, clients and bystanders must keep clear of the work zone while operations are in progress. Our team reserves the right to stop work if safety concerns arise.
Intellectual Property
All content, text, images, and materials on our website are the property of Next Step Tree Removals and may not be reproduced without written consent.
Privacy
Any personal information provided is handled in accordance with our [Privacy Policy]. We will not share your details with third parties except as required to deliver our services.
Changes to Terms
Next Step Tree Removals reserves the right to modify these Terms and Conditions at any time without prior notice. Continued use of our website or services constitutes acceptance of any changes.